📦 Production Time

• All orders are made-to-order and processed before shipping.
• Production time typically takes 3–7 business days.
• Once shipped, you will receive a Shipment Confirmation email with your tracking number.
• Tracking information will be active within 72 hours.

🚚 Shipping Time

• Estimated Delivery Time: 15–20 business days

Note:

• Shipping times are estimates and may vary due to customs, weather, or carrier delays.
• Customers are responsible for any customs duties, taxes, or import fees.

Delay Compensation:
If your order is not delivered within the estimated timeframe, you will receive a $5.00 store credit within 48 hours.

🔄 Return & Refund Policy

We aim to provide a risk-free shopping experience. If something goes wrong, we will do our best to make it right.

📅 30-Day Refund Guarantee

• You may request a refund or replacement within 30 days after delivery.
• Requests made after 30 days may not be accepted.

✅ Damaged, Defective, or Incorrect Items

• Eligible for a full refund or free replacement.
• Please provide photos or videos as proof.

📦 Lost Packages

• If tracking shows no updates for 30+ days, you may request a refund or reshipment.
• If the package arrives later, you may keep it at no extra cost.

⚠️ Incorrect or Undeliverable Address

• Please ensure your shipping address is accurate and complete.
• If the address is incorrect, incomplete, or cannot be located, we will contact you for confirmation.
• If no response is received within 7 days, the order will be considered abandoned and not eligible for refund or reshipment.

📌 Additional Notes

• We are not responsible for delivery failures caused by incorrect or incomplete addresses provided by the customer.
• Refunds are processed back to the original payment method.

We stand behind every order and are committed to a fair and transparent shopping experience.